If you need more information about a deal that is available for purchase, please contact our Customer Service Team via the details below. Our Support Team aims to answer questions about a live deal within 30 minutes, so that you don't miss out on grabbing a great deal.
If you’re having difficulties with confirming your order and making payment, check out the FAQs contained in this section for some troubleshooting guides - and if you're stuck, you can always contact our Team.
Or, if you have made a mistake on the order that you've just placed - contact our Team immediately. Your order may have already gone too far in the process, but we will do our best to assist you where possible.
When you contact us, you will be asked for the following information to help our Support Team get back to you with fast and accurate answers:
Who is the merchant?
You can find the merchant's name, or the name of the product, in the 'Company Details' section on the deal page. It is best to copy the name exactly as it appears on the website when contacting our Support Team.
After you have entered these details - please provide a description of what issue is occurring, or which details you would like further assistance with.
Hopefully we'll be able to make everything crystal clear for you, so that you can enjoy your Scoopon experience.