We’re sorry to hear that you were unable to book your Scoopon Travel voucher for your preferred dates.
Many of our Travel Deals are backed by our Peace of Mind Guarantee. This means that if you change your mind about a deal you have purchased, simply contact us within 14 days to request a full refund, no questions asked!
Please note that you must contact us within 14 days of the date of purchase and prior to confirming a booking. We will then issue you with a refund to the value of your purchase.
For other deals, the Scoopon Deal Page and your Scoopon voucher will always make note of the validity period as well as any restrictions that apply. Some deals are advertised as being ‘subject to availability’, and so if you are unable to book in your preferred dates we recommend speaking with the merchant as they should have lots of other dates available for you to book from.
Please note that refunds are not available where the Peace of Mind Guarantee is not applicable and you are unable to book your preferred date.